Terms of Service

Last updated: July 24, 2025

1. Acceptance of Terms

By accessing and using Nextract ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Nextract is a web scraping platform that provides data extraction services from various online sources including social media platforms. Our service operates on a credit-based system where users purchase credits to access extraction tools and features.

3. User Accounts

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You may register using your email address and password, or through third-party authentication services like Google OAuth.

3.2 Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • You must provide accurate and up-to-date information

4. Credit System and Payments

4.1 Credit Purchase

Our service operates on a prepaid credit system. You purchase credits through our platform using Stripe payment processing. Credits are non-refundable and non-transferable.

4.2 Credit Usage

  • Credits are consumed when you use our extraction tools
  • Credit costs vary by tool and extraction type
  • Credits do not expire
  • You are responsible for monitoring your credit balance

4.3 Billing

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your payment information on our servers.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our service for legitimate business purposes, research, and data analysis in compliance with applicable laws and the terms of service of target websites.

5.2 Prohibited Activities

You agree not to:

  • Violate any laws, regulations, or third-party rights
  • Extract data for illegal, harmful, or malicious purposes
  • Attempt to circumvent rate limits or technical restrictions
  • Share, sell, or redistribute your account access
  • Use the service to spam, harass, or harm others
  • Attempt to reverse engineer or compromise our platform
  • Violate the terms of service of target websites

6. Data and Privacy

Your use of our service is also governed by our Privacy Policy. By using our service, you consent to the collection and use of information as outlined in our Privacy Policy.

7. Service Availability

7.1 Service Uptime

While we strive to provide continuous service availability, we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

7.2 Rate Limits

Our service implements rate limiting to ensure fair usage and system stability. Excessive usage may result in temporary restrictions or account suspension.

8. Intellectual Property

8.1 Our Content

The Nextract platform, including its design, code, and documentation, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

8.2 Extracted Data

You retain ownership of data you extract using our service, subject to the rights of the original data sources and applicable laws. You are responsible for ensuring you have the right to extract and use such data.

9. Disclaimers and Limitations

9.1 Service Disclaimer

Our service is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of extracted data.

9.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

10. Account Termination

10.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, your access to the service will be discontinued, and unused credits will be forfeited.

10.2 Termination by Us

We may suspend or terminate your account if you violate these terms, engage in prohibited activities, or for any other reason at our discretion with or without notice.

11. Legal Compliance

You are solely responsible for ensuring that your use of our service complies with all applicable laws, regulations, and the terms of service of target websites. We are not responsible for how you use the data extracted through our platform.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our service, violation of these terms, or infringement of any third-party rights.

13. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our service shall be subject to binding arbitration.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notifications. Your continued use of the service after such changes constitutes acceptance of the modified terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hello@nextract.xyz

Address: Norvin House, 45-55 Commercial Street, London E1 6BD, United Kingdom

Website: https://nextract.xyz

Important Notice

By using Nextract, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and Nextract.