Privacy Policy

Last updated: July 24, 2025

1. Introduction

Welcome to Nextract ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping platform and services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing details processed securely through Stripe (we do not store payment card information)
  • Profile Information: Any additional information you choose to provide in your profile

2.2 Information Collected Automatically

  • Usage Data: Information about how you use our services, including credits consumed and tools accessed
  • Technical Data: IP address, browser type, device information, and operating system
  • Log Data: Server logs that may include IP addresses, access times, and pages viewed

2.3 Third-Party Authentication

When you use Google OAuth to sign in, we receive your name, email address, and profile picture from Google. We do not access your Google account beyond these basic profile details.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Process transactions and manage your credit balance
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Improve our services and develop new features
  • Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our services (e.g., Stripe for payments)
  • Legal Requirements: When required by law, regulation, or court order
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information, except where we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us at hello@nextract.xyz.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@nextract.xyz

Address: Norvin House, 45-55 Commercial Street, London E1 6BD, United Kingdom

Website: https://nextract.xyz